Laura P., Front of House

Laura is a shining example of customer service. Always happy to help her guests and team members, her communication, motivation and positive attitude are contagious.“Laura is hardworking, reliable and organized. Her morale is high, and it sets the tone within our café,” says her Front of House Manager, Jaqualin D. “Every day, her customer service skills shine bright. She’s always very approachable if anyone needs help.”

When asked what she enjoys most about her job, Laura said, “The people we serve. The guests that come in truly make my day.” And because we pride ourselves on customer service excellence, it’s people like Laura who bring authenticity to the jobs we do.