Reginald F., Dish Machine Operator


Reginald “Reggie” F. has worked with Flagship for two years and is well-known by many because of contagious spirit and high level of customer service.

Working in a dish pit can be a grueling, messy and sometimes thankless position, but Reggie doesn’t see it that way. Instead he approaches his job as an opportunity to put a smile on someone’s face, to make new connections with our customers and to uplift and encourage his team in washing the hundreds of plates, pots, pans, cups and utensils that come their way.

Appreciative of a position that challenges him, keeps him busy and provides opportunities to make a difference in people’s day, we can always count on Reggie to give his all to each person and each dirty dish that he encounters!


Video Transcript

My name is Regional Ford. I’m a DMO which means Dish Machine Operator.

What Does a typical day as a Dish Machine Operator Include?

We just, come in set up the machine, get the machine running, make sure all the supplies are available. Once they start breakfast we just continue to go through breakfast and lunch with cleaning the dishes and all that that entails.

  • Scrape and scrub dishes
  • Rinse Dishes
  • Load Machine
  • Empty Machine
  • Organize and Restock Clean Dishes
  • Take Out Trash

I’ve worked around a lot of kitchens a lot of dish pits as they call them and this is the biggest by far. Everything’s in a bigger scale much bigger scale then with your normal restaurant.

What is the most important task of a DMO?

We want to make sure that they have good supply of clean wear and to do that you have to take your time. I got a wife she works here as well after my other job I’m thinking about taking up a second job she said no you just need one good job and guess where I ended up. Here I am. Honest answer, true story yeah.

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